Return Policy



If you wish to return or exchange any purchase for any reason, please contact me by email first at: Leighmontague@montyandco.com

STOCK CLEARANCE SALE - Please not all discounted sales are final NON REFUNDABLE/ EXEMPT FROM EXCHANGE.

RETURNS

Please state the invoice number and the item you wish to return with the reason for return.

Please post your goods back to us within 14 days. The items to be returned must remain unworn, unwashed in the condition that they were received in with original packing. 

All items returned are at your own risk and expense, so we recommend using a recorded/tracked postal service.

Once received your returned garment , we will issue the agreed refund/credit note. Refunds will be made to the RRP of the order/items purchase and do not include postage costs.

You have 14 days to return purchases.

International /European returns:

All international and European orders are to final sale terms once sent and shipped and  not eligible for a refund or exchange. This is due to the taxes/customs duties that will arise during the return process/shipping the items back to us. 


FAULTY ITEMS

I inspect all goods through quality control at the studio. In the unlikely event of faulty or damaged goods please contact us directly and return the item. We will access the product and either issue a replacement or a full refund which will include any postage costs incurred. 

All items returned are at your own risk, so we recommend using a recorded/tracked postal service.

Postal Address for Exchange/Returns:

MONTYANDCO LTD.

Willowhayne
St Chloe, Amberley
Stroud
Gloucestershire
GL5 5AR

ALTERATIONS 

If the garment requires some changes to fit which could be rectified through alterations please email to discuss options and pricing. Leighmontague@montyandco.com